A Front Desk Agent is the primary point of interaction for guests at a resort. They are responsible for providing excellent customer service, overseeing check-ins and check-outs, and addressing guest issues. Moreover, they often perform tasks such as answering phone calls, booking rooms, and providing facts about the accommodation and its services
A Receptionist is the initial point of interaction for guests at a hotel. They are responsible for delivering excellent customer service, managing check-ins and check-outs, and tackling guest concerns. Furthermore, they often carry out tasks such as taking phone calls, reserving rooms, and providing information about the accommodation and its faci
A Front Desk Agent is the initial point of contact for guests at a lodging establishment. They are responsible for delivering excellent customer support, handling check-ins and check-outs, and resolving guest requests. Additionally, they often conduct tasks such as responding to phone calls, reserving rooms, and providing facts about the accommoda